Remote Helpdesk:

  • Immediate Respons.
  • Technical and Functional aware.
  • Rapid availability of resources and competences.

Change Management:

  • Assistance with requirement analysis.
  • Scope & Architecture definitions.
  • Aligning business with IT.

Service Level Management:

  • Monitoring of Service Level Agreement.
  • Business and Technology monitoring.
  • Proactively inform about potential issues and problems.

Custom Software Assessments:

  • Quick scan of the techncal architecture and software code
  • Quick identification if the techncal architecture and software code is a good basis for adding the new business needs.
  • Advice and foundation to whether redevelop, reengineer or replace the custom software system with standard software components.

Custom Software Audits:

  • Deep dive of your custom software systems in case of reengineering advise.
  • Identify the code parts that can be reused and which ones need review.

Project Management:

  • Creation of a Project Plan identifying the resources, timing and budget in case of redevelopment advise.
  • Our Project management approach is Agile / Scrum based and will help to achieve project goals and avoid budget overruns.
  • Managing the plan and align project teams accordingly.

Off-the-shelf software: